Service of Tritec Electronic AG

Competent customer contacts and the aim of the highest customer contentment distinguish since years the strong service of the TRITEC AG. Our destination is the realization of solutions in order to guarantee a secure flow of information between systems of enterprises. In the foreground the combination stands at that of human being, machine and technique. We consider the maximally high scalability and reliability of the systems compiled by us at that. These must, in order to guarantee a continuous productivity be high-performances and synchronized with your enterprise orders.

Comprehensive services of the deliberation up to the realization

Our steady growing Know-How is available for our Corporate Clients since 1991. We offer extensive support to you for TRITEC, SUN, iQstor and OEM-products for example. We arrange, integrate and install systems with periphery for you. If necessarily we will train your personnel and would raise the operation for maintenance purposes for you. Software support facility occurs within the framework of our OEM agreements with the respective manufacturers. Within the framework of specific maintenance agreements you receive software updates/-upgrades, that we Fit too if required.

Ours service’s in the overview:

Integrated project management and logistics for the realisation of extensive solutions
Integration and configuration of TRITEC, SUN, personal computer and Storage products
Installation and configuration of software products for Solaris, Linux and Windows
Pre-installation and test
Integration of heterogeneous environments
On site of installation and initiation
Order analysis and conversion of Storage-, server and net consolidation
Veritas implementation cluster service
SAN configuration and implementation
Development services (Drivers, Scripting, Tools)
Qualified support facility for hardware and software questions
Administration and maintenance on site
Training

Remote Management und Monitoring

Increasing information capacities and sped up development in the information management letting less room to enterprises for their core business. Within outsourcing projects we develop in a cooperative model possibility for Alarm-, Administration- and Monitoring systems. At that our destination is to combine human and machine geographically independently.

On site of services and hotline services

Our systems are expandable with an on site service. You choose between 4 and 8 hours reaction time. That means a fast handling for you in case of repairs. The downtimes of the systems are minimized and you are within shortest time "Online" again.

comprehensive replacement service

Optionally you receive a replacement assurance within determined times for hardware. For example: If your call comes in until 14.00clock with us, we guarantee the replacement to the next workday of 12.00 o‘clock. If we can not define the mistake immediately, so you will receive a complete system.

Your contact for this business field is Mr Thomas Manns.